Introduction

To maintain a clean, organized, and safe office environment and provide general support by running errands and assisting with day-to-day operational needs.

Key Responsibilities:

• Clean and maintain offices, common areas, restrooms, and the surrounding premises.
• Ensure office supplies and pantry/kitchen areas are tidy and well-stocked.
• Assist with deliveries, setting up meeting rooms, and other office errands as required.
• Dispose of waste and recyclables according to company standards.
• Report maintenance or safety issues promptly.
• Follow company policies and maintain a professional and cooperative attitude.

Qualifications and Experience

• Malawi School Certificate of Education (MSCE) or equivalent; a certificate in office administration is an added advantage.
• At least one (1) year experience in an administrative or office support role, preferably within a corporate or financial services environment.

Key Competencies

• Ability to maintain high standards of cleanliness, hygiene, and orderliness within an office environment.
• Good time management and ability to prioritise routine tasks effectively.
• Attention to detail in cleaning, stocking, and maintaining office and common areas.
• Basic communication skills to report issues, receive instructions, and interact respectfully with staff.
• Ability to follow instructions, procedures, and safety guidelines consistently.
• Physical stamina and willingness to carry out manual and repetitive tasks.
• Reliable, punctual, and dependable with a professional and cooperative attitude.

Performance Metrics

• Consistent cleanliness and proper upkeep of offices, restrooms, common areas, and surrounding premises.
• Timely completion of daily cleaning schedules, errands, and assigned support tasks.
• Availability and responsiveness in supporting meetings, deliveries, and office set-up requirements.
• Proper disposal of waste and adherence to hygiene, safety, and environmental standards.
• Prompt reporting of maintenance, safety, or supply issues to supervisors.
• Demonstrated reliability, punctuality, and adherence to company policies and workplace conduct standards.

• Clean and maintain offices, common areas, restrooms, and the surrounding premises.
• Ensure office supplies and pantry/kitchen areas are tidy and well-stocked.
• Assist with deliveries, setting up meeting rooms, and other office errands as required.
• Dispose of waste and recyclables according to company standards.
• Report maintenance or safety issues promptly.
• Follow company policies and maintain a professional and cooperative attitude.

• Ability to maintain high standards of cleanliness, hygiene, and orderliness within an office environment.
• Good time management and ability to prioritise routine tasks effectively.
• Attention to detail in cleaning, stocking, and maintaining office and common areas.
• Basic communication skills to report issues, receive instructions, and interact respectfully with staff.
• Ability to follow instructions, procedures, and safety guidelines consistently.
• Physical stamina and willingness to carry out manual and repetitive tasks.
• Reliable, punctual, and dependable with a professional and cooperative attitude.

• Malawi School Certificate of Education (MSCE) or equivalent; a certificate in office administration is an added advantage.
• At least one (1) year experience in an administrative or office support role, preferably within a corporate or financial services environment.