Background

Enkosi Luxury Coaches Limited, a fast growing cross border passenger and courier services company, invites applications from ambitious and suitably qualified and well experienced candidates to fill the following positions tenable at its Lilongwe office.

Responsibilities

Major responsibilities will include, but not limited to the following;

• Manages the company’s operations.
• Oversees daily operations; ensuring efficient workflows, service delivery, and process consistency throughout the organization.
• Ensures the company is efficient by deploying innovative business process improvements.
• Develops and implements operating procedures that optimize productivity by ensuring all operational inefficiencies are eliminated.
• Ensures customer satisfaction by constantly engaging them and providing various customer feedback mechanisms/channels and attending to such feedback as necessary.
• Coordinates cross-functional teams, supervises and mentors staff by fostering a culture of accountability and growth.
• Supports the Administrative Executive in ensuring compliance to all regulatory and legal requirements by implementing risk mitigating initiatives for actual and potential risks.
• Ensures employee and customer safety by complying with health and safety regulations while proactively managing risks.

Qualifications and Experience

Minimum Level of Education and Work Experience

• Bachelor’s Degree in Logistics, Supply Chain, or any related field.
• A minimum of 3 years work experience at supervisory or managerial level.
• Experience in fleet management will be an added advantage.
• Strong analytical and problem-solving skills.

Personal Attributes

• Excellent interpersonal skills
• Ability to perform under pressure without compromising work standards
• Self-motivated and energetic.
• Team player

• Manages the company’s operations.
• Oversees daily operations; ensuring efficient workflows, service delivery, and process consistency throughout the organization.
• Ensures the company is efficient by deploying innovative business process improvements.
• Develops and implements operating procedures that optimize productivity by ensuring all operational inefficiencies are eliminated.
• Ensures customer satisfaction by constantly engaging them and providing various customer feedback mechanisms/channels and attending to such feedback as necessary.
• Coordinates cross-functional teams, supervises and mentors staff by fostering a culture of accountability and growth.
• Supports the Administrative Executive in ensuring compliance to all regulatory and legal requirements by implementing risk mitigating initiatives for actual and potential risks.
• Ensures employee and customer safety by complying with health and safety regulations while proactively managing risks.

• Strong analytical and problem-solving skills.
• Excellent interpersonal skills
• Ability to perform under pressure without compromising work standards
• Self-motivated and energetic.
• Team player

• Bachelor’s Degree in Logistics, Supply Chain, or any related field.
• Experience in fleet management will be an added advantage.