OVERVIEW

Kanengo COF Centre, a new Certificate of Fitness and Vehicle Inspection Centre opening in Lilongwe, invites applications from suitably qualified, experienced and highly professional individuals.

KEY RESPONSIBILITIES

• Oversee day-to-day operations of the centre
• Supervise and coordinate all staff and operational activities
• Ensure efficient customer service and smooth workflow
• Monitor regulatory and operational compliance
• Oversee reporting, records, targets and performance
• Handle operational challenges and customer complaints professionally
• Implement internal policies, procedures and controls
• Liaise with relevant authorities and stakeholders
• Monitor staff performance and uphold professionalism and integrity

MINIMUM REQUIREMENTS

• Bachelor’s Degree in Business Administration, Operations Management, Transport & Logistics or a related field
• Minimum 3 years’ experience, including at least 2 years in a supervisory or management role
• Demonstrated experience in operations management, staff supervision, reporting, customer service and compliance
• Strong computer literacy, including Microsoft Office
• Excellent leadership, organisational, communication and problem-solving skills
• Advantage: transport, automotive, vehicle inspection or fleet experience; knowledge of Malawi’s road traffic and inspection regulations; experience with DRTSS or MALTIS

GENERAL REQUIREMENTS

• Be a Malawian citizen or legally eligible to work in Malawi
• Be reliable, punctual, organised and customer-focused
• Be willing to work in a busy, regulated environment
• Be prepared for reference and background checks
• Only candidates who meet the minimum requirements will be considered.

• Oversee day-to-day operations of the centre
• Supervise and coordinate all staff and operational activities
• Ensure efficient customer service and smooth workflow
• Monitor regulatory and operational compliance
• Oversee reporting, records, targets and performance
• Handle operational challenges and customer complaints professionally
• Implement internal policies, procedures and controls
• Liaise with relevant authorities and stakeholders
• Monitor staff performance and uphold professionalism and integrity

• Strong computer literacy, including Microsoft Office
• Excellent leadership, organisational, communication and problem-solving skills

• Bachelor’s Degree in Business Administration, Operations Management, Transport & Logistics or a related field
• Minimum 3 years’ experience, including at least 2 years in a supervisory or management role
• Demonstrated experience in operations management, staff supervision, reporting, customer service and compliance
• Advantage: transport, automotive, vehicle inspection or fleet experience; knowledge of Malawi’s road traffic and inspection regulations; experience with DRTSS or MALTIS