Background

Reporting to Head of Prestige, the successful candidates will be responsible for delivering a professional, consistent, efficient, and flexible fast service whilst collaborating with other segments to drive business growth across the value chains.

Applications are invited from suitably qualified candidates to fill the position of Prestige – Relationship Manager tenable at Lilongwe. Please note that only shortlisted candidates will be acknowledged.

Key Responsibilities:

• Build and maintain strong relationships with high-net-worth clients.
• Retain existing customers and attract new clients to grow the Prestige- Premier banking portfolios.
• Act as the primary point of contact, providing a relationship banking-style approach.
• Client support and retention.
• Offer advice on lending and other tailored solutions to meet client needs.
• Proactively identify revenue avenues by understanding client financial behaviours and needs.
• Maximize cross-selling opportunities for various bank products and services.
• Manage client portfolios and ensure seamless service delivery.
• Ensure adherence to all relevant risk, compliance, and governance requirements

Technical Skills & Competence:

• Good interpersonal relationship skills.
• Excellent negotiation skills.
• Problem solving skills
• Excellent verbal and written communication
• Attention to detail with excellent research and problem-solving attributes.
• Self-starter and mature
• High level of professionalism, assertive, self-motivated and sense of urgency

Qualifications and Requirements:

• From recognized institution
• At least 2 years’ experience in relationship management or marketing/selling.

• Build and maintain strong relationships with high-net-worth clients.
• Retain existing customers and attract new clients to grow the Prestige- Premier banking portfolios.
• Act as the primary point of contact, providing a relationship banking-style approach.
• Client support and retention.
• Offer advice on lending and other tailored solutions to meet client needs.
• Proactively identify revenue avenues by understanding client financial behaviours and needs.
• Maximize cross-selling opportunities for various bank products and services.
• Manage client portfolios and ensure seamless service delivery.
• Ensure adherence to all relevant risk, compliance, and governance requirements

• Good interpersonal relationship skills.
• Excellent negotiation skills.
• Problem solving skills
• Excellent verbal and written communication
• Attention to detail with excellent research and problem-solving attributes.
• Self-starter and mature
• High level of professionalism, assertive, self-motivated and sense of urgency

• From recognized institution
• At least 2 years’ experience in relationship management or marketing/selling.