Background

The Tobacco Commission is a statutory corporation established by an Act of Parliament, the Tobacco Industry Act No. 5 of 2024. The major function of the institution is to regulate and promote the development of the tobacco industry in Malawi.

To ensure that its mandate is carried out effectively and efficiently, the Tobacco Commission invites applications from suitably qualified individuals to fill the following vacancy:

Job Function

Reporting to the ICT Manager, the Principal Systems Developer will be responsible for leading, designing, developing and maintaining software applications that help the Tobacco Commission to achieve its goals and meet the needs of the users.

Qualifications and Experience

The candidate must possess a Bachelor’s Degree in Computer Science / Information Science or equivalent qualification with at least four (4) years of working experience as an ICT Officer.

• Maintains a rationalized business system that should provide back office processes and services;
• Investigates, analyses reported incidents and service requests for Tobacco Commission business applications based on priorities;
• Makes recommendations for suitable computer applications that are easy to use, accessible, integrated and highly effective to enable business simplification whilst adopting best practices and ensuring an acceptable total cost of ownership:
• Liaises with internal and external systems support service providers and documenting resolutions taken to resolve problems;
• Carries out routine monitoring, testing, maintenance and ongoing fault rectification of the Tobacco Commission’s business systems and hardware;
• Maintains systems administration documentation;
• Tests procedures and outcomes and knowledge base articles to a level that enables system operation continuity:
• Conducts performance appraisal for subordinates;
• Provides first line support and guidance on business systems to both internal and external users;
• Coordinates system related training programs;
• Initiates the development and delivery of business process improvement, minor and major change projects in accordance with user requests:
• Recommends, schedules and performs software upgrades, patches and reconfigurations;
• Administers applications and keeps note of market developments and releases of systems as business needs change or develop;
• Maintains an accurate and up to date documentation of all systems in the Tobacco Commission including detailed changes, updates, versions, fixes etc.

• Bachelor’s Degree in Computer Science / Information Science or equivalent qualification