Vacancy title:
Professional Waiter

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service,Restaurant & Hospitality]

Jobs at:
Nkhotakota Pottery Lodge

Deadline of this Job:
Sunday, August 30 2026

Duty Station:
Nkhotakota | Nkhotakota

Summary
Date Posted: Monday, August 17 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Come and be part of a team committed to creating memorable experiences for our guests.

Responsibilities or duties

• Ability to take guest orders accurately and serve food and beverages professionally.
• Excellent knowledge of table setting and table presentation.
• Ability to properly arrange and decorate tables for breakfast, lunch, dinner, conferences, weddings, and special functions.
• Good knowledge of cutlery, crockery, glassware, napkin folding, and professional table presentation.
• Ability to explain menu items and assist guests with their food and beverage choices.
• Good knowledge of beverages including tea, coffee, juices, soft drinks, and other refreshments.
• Ability to provide professional table service while maintaining a high standard of guest care.
• Ability to handle guest requests, complaints, and special requirements professionally.
• Good understanding of restaurant and service-area cleanliness and hygiene.

Qualifications or requirements 

• Excellent customer service and communication skills.
• Professional, polite, friendly, confident, and welcoming personality.
• Well-groomed, smartly dressed, punctual, honest, and disciplined.
• Ability to work effectively as part of a team and independently when required.
• Willingness to work flexible hours, including weekends and public holidays when required.

Experience needed

Minimum of 4 years’ proven experience working as a Chef/Cook in a hotel, lodge, restaurant, or similar hospitality establishment

Any other provided details

The ideal candidate should have:

• Certificate or training in Hotel Management, Hospitality, Food & Beverage Service, or a related field is an added advantage.
• Good knowledge of food and beverage service procedures.
• Experience serving conferences, corporate groups, tourists, weddings, and large functions is an added advantage.

WHAT WE ARE LOOKING FOR

We are particularly interested in candidates who understand that working at a lodge is more than simply cooking food or serving guests. Successful candidates should have a genuine passion for hospitality and customer service and understand the importance of creating a positive experience for every guest.

Candidates should demonstrate:

• Professionalism
• Excellent guest relations
• Teamwork
• Good communication
• Attention to detail
• Cleanliness and personal hygiene
• Reliability and honesty
• Ability to work under pressure
• Willingness to learn and improve
• Respect for guests and colleagues
• Ability to maintain high hospitality standards

Work Hours: 8

Experience in Months: 48

Level of Education: professional certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested and qualified candidates should submit:

• An updated CV
• Copies of relevant certificates
• Contact details of two referees
• A brief application letter explaining why they are suitable for the position

Applications should clearly indicate the position being applied for: CHEF/COOK or WAITER.

APPLICATION DEADLINE: 30 AUGUST 2026

Only shortlisted candidates will be contacted.

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