Receptionist
2026-09-03T08:53:28+00:00
Jamnet Executive Lodge
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https://www.greatmalawijobs.com/jobs/
TEMPORARY
M3 Road
Zomba District
Zomba
10101
Malawi
Hospitality, and Tourism
Customer Service, Restaurant & Hospitality, Admin & Office
2026-09-30T17:00:00+00:00
8
Jamnet Executive Lodge, located along the M3 Road in Zomba District, is a growing hospitality establishment committed to delivering exceptional accommodation and outstanding customer service. We pride ourselves on providing quality hospitality services in a professional, comfortable, and welcoming environment for both business and leisure travelers.
Responsibilities or duties
- Welcome and assist guests in a professional and friendly manner.
- Manage guest check-ins and check-outs.
- Handle room reservations and booking inquiries.
- Answer telephone calls and respond to customer inquiries.
- Maintain accurate guest records and billing information.
- Receive payments and issue receipts.
- Coordinate with housekeeping and other departments to ensure excellent guest service.
- Handle guest complaints professionally and promptly.
- Maintain cleanliness and organization of the reception area.
Qualifications or requirements
- Diploma or Certificate in Hospitality Management, Front Office Operations, Business Administration, or a related field.
Experience needed
- At least 1 year of experience in a reception or customer service role.
- Experience in the hospitality industry will be an added advantage.
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Computer literacy.
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work under pressure and on flexible shifts.
- High level of honesty and confidentiality.
- Jamnet Executive Lodge is an equal opportunity employer. Female candidates are strongly encouraged to apply.
- Welcome and assist guests in a professional and friendly manner.
- Manage guest check-ins and check-outs.
- Handle room reservations and booking inquiries.
- Answer telephone calls and respond to customer inquiries.
- Maintain accurate guest records and billing information.
- Receive payments and issue receipts.
- Coordinate with housekeeping and other departments to ensure excellent guest service.
- Handle guest complaints professionally and promptly.
- Maintain cleanliness and organization of the reception area.
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Computer literacy.
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work under pressure and on flexible shifts.
- High level of honesty and confidentiality.
- Diploma or Certificate in Hospitality Management, Front Office Operations, Business Administration, or a related field.
JOB-6a99358803b97
Vacancy title:
Receptionist
[Type: TEMPORARY, Industry: Hospitality, and Tourism, Category: Customer Service, Restaurant & Hospitality, Admin & Office]
Jobs at:
Jamnet Executive Lodge
Deadline of this Job:
Wednesday, September 30 2026
Duty Station:
M3 Road | Zomba District | Zomba
Summary
Date Posted: Thursday, September 3 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Jamnet Executive Lodge, located along the M3 Road in Zomba District, is a growing hospitality establishment committed to delivering exceptional accommodation and outstanding customer service. We pride ourselves on providing quality hospitality services in a professional, comfortable, and welcoming environment for both business and leisure travelers.
Responsibilities or duties
- Welcome and assist guests in a professional and friendly manner.
- Manage guest check-ins and check-outs.
- Handle room reservations and booking inquiries.
- Answer telephone calls and respond to customer inquiries.
- Maintain accurate guest records and billing information.
- Receive payments and issue receipts.
- Coordinate with housekeeping and other departments to ensure excellent guest service.
- Handle guest complaints professionally and promptly.
- Maintain cleanliness and organization of the reception area.
Qualifications or requirements
- Diploma or Certificate in Hospitality Management, Front Office Operations, Business Administration, or a related field.
Experience needed
- At least 1 year of experience in a reception or customer service role.
- Experience in the hospitality industry will be an added advantage.
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Computer literacy.
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work under pressure and on flexible shifts.
- High level of honesty and confidentiality.
- Jamnet Executive Lodge is an equal opportunity employer. Female candidates are strongly encouraged to apply.
Work Hours: 8
Experience in Months: 12
Level of Education: professional certificate
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates who meet the above requirements should submit the following:
- A cover letter indicating the position being applied for.
- A detailed Curriculum Vitae (CV).
- Copies of relevant academic and professional certificates.
- Names and contact details of three traceable referees.
Applications should be addressed to:
The Managing Director
Jamnet Executive Lodge
M3 Road
Zomba District, Malawi
Please indicate the position you are applying for in the subject line
Application Deadline: Wednesday, 30th September 2026
Only shortlisted candidates will be contacted.
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