About Splash

Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities - Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India - with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.

Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.

Our core values guide everything we do, including every hiring decision we make. They are:

• People - People first. People second. People third.
• Quality - Beautiful products that function and last.
• Honesty - No drama, no surprises, no BS.
• Joy - Kids at heart, seeing potential everywhere.
• Mistakes - Make them, don’t repeat them.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org.

The Job

Job title: Regional Manager, Behavior Change

Line Manager: Global Director Behavior Change (in the pilot phase) and after Regional Director, Program Delivery Open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.

Collaborates with: Country Directors (Zambia, Ethiopia & Malawi), Chief Impact & Strategy Officer, Senior Director of Programs, Global Director of Behavior Change, and Executive Director

Location: Preference for Zambia and Malawi, but it will be open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.

Position Overview

The Regional Manager of Behavior Change is a senior technical and delivery leader responsible for the regional design, adaptation, and high quality implementation of Splash’s behavior change programming across African country programs. This role translates global behavior change strategy and evidence into country specific approaches, supports country teams and partners in delivering effective interventions, and ensures behavior change is implemented as an integrated and high quality element of Splash’s overall program model.

This is both a strategic and handson leadership role. The Regional Manager of Behavior Change ensures fidelity to Splash’s behavior change approaches, strengthens cross country learning and delivery systems, and supports consistent implementation across multiple contexts. While this role does not serve as the primary government facing lead, it ensures that regional behavior change tools, systems, and technical support enable Country Directors and the Executive Director of Splash Africa to sustain strong government and partner relationships.

The Regional Manager of Behavior Change is accountable for regional program quality, implementation fidelity, and adaptive improvement over time. Success in this role is measured by whether behavior change programming is designed appropriately, delivered with fidelity, adapted based on evidence, and contributing to sustained use of infrastructure and improved WASH outcomes.

During country and city launch and pilot phases, the role maintains primary accountability to the Global Director of Behavior Change, with a heavy focus on program design and redesign, application of evidence‑based frameworks, partner onboarding, and rapid learning and iteration. As countries transition out of pilot, primary accountability shifts to the Regional Director of Program Delivery, with the role focusing on program delivery, quality assurance, fidelity, partner performance, and systems strengthening.

Roles & Responsibilities

Strategic Leadership for Behavior Change Programming

• Support the design and strategic direction of behavior change (BC) initiatives across the region.
• Ensure BC approaches align with organizational program goals, evidence-based frameworks, and country contexts.
• Identify opportunities to innovate and scale effective BC interventions within WASH and related sectors.

Country Program Support

• Provide technical leadership to country teams and implementing partners in Zambia, Ethiopia and Malawi.
• Support the adaptation and implementation of BC strategies within schools and communities.
• Establish and oversee quality assurance processes to ensure behavior change interventions are delivered with fidelity and consistency across multiple country programs and implementing partners.

Partner Engagement and Technical Assistance

• Work closely with implementing partners (NGOs, government partners) to strengthen BC capacity and build ownership.
• Provide coaching, training, and technical assistance on BC methodologies, including formative research, program design, and program implementation to country teams, implementing partners, and government stakeholders.

Program Design and Innovation

• Provide on-going support to program design processes currently underway in both Zambia and Malawi.
• Identify opportunities to integrate new intervention areas to support WASH in schools programming such as, social behavior change communication (SBCC) campaigns, novel social norms approaches, digital tool development, and community engagement into BC programming.

Monitoring, Learning, and Adaptive Management

• Collaborate with Impact & MLE teams to integrate behavioral indicators and measurement approaches.
• Use program data and learning to refine BC strategies and improve program impact.
• Document and share lessons learned to strengthen regional and global BC practice.

Cross-Team Collaboration

• Work closely with country leadership, program teams, and external partners to ensure BC strategies are integrated across program components.
• Contribute to cross-functional initiatives including program design, proposal development, and organizational learning.

• Support the design and strategic direction of behavior change (BC) initiatives across the region.
• Ensure BC approaches align with organizational program goals, evidence-based frameworks, and country contexts.
• Identify opportunities to innovate and scale effective BC interventions within WASH and related sectors.
• Provide technical leadership to country teams and implementing partners in Zambia, Ethiopia and Malawi.
• Support the adaptation and implementation of BC strategies within schools and communities.
• Establish and oversee quality assurance processes to ensure behavior change interventions are delivered with fidelity and consistency across multiple country programs and implementing partners.
• Work closely with implementing partners (NGOs, government partners) to strengthen BC capacity and build ownership.
• Provide coaching, training, and technical assistance on BC methodologies, including formative research, program design, and program implementation to country teams, implementing partners, and government stakeholders.
• Provide on-going support to program design processes currently underway in both Zambia and Malawi.
• Identify opportunities to integrate new intervention areas to support WASH in schools programming such as, social behavior change communication (SBCC) campaigns, novel social norms approaches, digital tool development, and community engagement into BC programming.
• Collaborate with Impact & MLE teams to integrate behavioral indicators and measurement approaches.
• Use program data and learning to refine BC strategies and improve program impact.
• Document and share lessons learned to strengthen regional and global BC practice.
• Work closely with country leadership, program teams, and external partners to ensure BC strategies are integrated across program components.
• Contribute to cross-functional initiatives including program design, proposal development, and organizational learning.

• Behavior Change Methodologies
• Formative Research
• Program Design
• Program Implementation
• Quality Assurance
• Coaching
• Training
• Technical Assistance
• Social Behavior Change Communication (SBCC)
• Social Norms Approaches
• Digital Tool Development
• Community Engagement
• Monitoring and Evaluation
• Data Analysis
• Adaptive Management
• Cross-functional Collaboration
• Proposal Development
• Organizational Learning

• Demonstrated professional experience working across the continent of Africa.
• Experience in designing and implementing behavior change programming.
• Experience with evidence-based frameworks.
• Experience in partner onboarding.
• Experience in rapid learning and iteration.
• Experience in program delivery, quality assurance, and systems strengthening.
• Experience in working with NGOs and government partners.
• Experience in integrating new intervention areas such as SBCC campaigns, social norms approaches, digital tool development, and community engagement.
• Experience in collaborating with Impact & MLE teams.
• Experience in documenting and sharing lessons learned.
• Experience in contributing to cross-functional initiatives.