About Splash

Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities - Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India - with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.

Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.

Our core values guide everything we do, including every hiring decision we make. They are:

• People - People first. People second. People third.
• Quality - Beautiful products that function and last.
• Honesty - No drama, no surprises, no BS.
• Joy - Kids at heart, seeing potential everywhere.
• Mistakes - Make them, don’t repeat them.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org.

The Job

Job title: Regional Manager, Infrastructure

Line Manager: Global Director infrastructure (in the pilot phase) and after Regional Director, Program Delivery

Collaborates with: Country Directors (Zambia, Ethiopia & Malawi), Chief Impact & Strategy Officer, Senior Director of Programs, Global Director of Behavior Change, Regional Manager Behavior change and Executive Director

Location: Preference for Zambia and Malawi, but it will be open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.

Position Overview

The Regional Manager of Infrastructure is a senior technical and delivery leader responsible for the regional design, adaptation, and high quality implementation of Splash’s WASH infrastructure programming across African country programs. This role translates global infrastructure strategy and standards into country specific designs and delivery approaches, supports country teams in navigating complex implementation challenges, and ensures that infrastructure is delivered as a reliable, high quality component of Splash’s integrated program model.

This is both a strategic and hands-on leadership role. The Regional Manager of Infrastructure ensures fidelity to Splash’s infrastructure standards, strengthens cross-country delivery systems, and supports consistent execution across multiple implementation contexts. While this role does not serve as the primary government facing lead, it ensures that regional infrastructure systems, tools, and technical oversight enable Country Directors and the Executive Director of Splash Africa to build and sustain effective government partnerships.

The Regional Manager of Infrastructure is accountable for regional infrastructure quality, delivery performance, and adaptation over time. Success in this role is measured by whether infrastructure is appropriately designed, delivered safely, commissioned successfully, and functioning to standard, on schedule, and within agreed budgets.

During country and city launch and pilot phases, the role maintains primary accountability to the Global Director of Infrastructure, with a heavy focus on design, redesign, standard setting, partner onboarding, and rapid iteration. As countries transition out of pilot, primary accountability shifts to the Regional Director of Program Delivery, with the role focusing on program delivery, quality assurance, fidelity, partner performance, and systems strengthening.

Roles & Responsibilities

Strategic Leadership for Infrastructure Programming

• Support the design and strategic direction of WASH infrastructure programming across the region.
• Ensure infrastructure approaches align with Splash’s global technical standards, delivery model, and country contexts.
• Identify opportunities to strengthen infrastructure design, delivery efficiency, cost effectiveness, and long‑term sustainability across regional programs.

Country Program Support

• Provide technical leadership and hands‑on support to country teams, and specifically to the Manager of Infrastructure Quality, and implementing partners across active countries.
• Support the adaptation and implementation of infrastructure designs within diverse urban school environments.
• Establish and oversee quality assurance processes to ensure infrastructure is delivered safely, consistently, and with high fidelity across countries and partners.
• Support alignment between infrastructure delivery, operations and maintenance readiness, and broader program sequencing.

Partner Engagement and Technical Assistance

• Work closely with implementing partners, contractors, consultants, and government counterparts to strengthen infrastructure delivery capacity and shared ownership of quality outcomes.
• Provide coaching, training, and technical assistance on infrastructure design, construction supervision, contractor management, quality control, and commissioning processes.
• Support partners in meeting Splash standards while adapting approaches to local regulatory, environmental, and operational contexts.

Program Design and Innovation

• Provide ongoing support to regional and country‑level infrastructure design processes, particularly during country and city launch and pilot phases.
• Identify opportunities to improve technical designs, delivery methodologies, constructability, and cost efficiency based on field experience and learning.
• Contribute to the refinement of infrastructure standards, tools, and guidance to support scale, replication, and long‑term systems sustainability.

Monitoring, Learning, and Adaptive Management

• Collaborate with Regional Impact & MLE team members to integrate infrastructure delivery data, quality metrics, and field learning into program decision‑making.
• Use program data and implementation experience to identify risks, address delivery challenges, and adapt infrastructure approaches over time.
• Document and share lessons learned to strengthen regional and global infrastructure practice.

Cross‑Team Collaboration

• Work closely with country leadership, program delivery teams, behavior change colleagues, and operations and finance teams to ensure infrastructure is integrated into a cohesive, high‑quality program package.
• Contribute to cross‑functional initiatives including program design, proposal development, cost modeling, and organizational learning.
• Act as a key connector between global infrastructure leadership and country‑level implementation teams.

External Representation and Thought Leadership

• Represent Splash in technical working groups, sector forums, and partner engagements related to WASH infrastructure delivery.
• Contribute to internal and external knowledge products, presentations, and discussions that showcase infrastructure learning, innovation, and p

• Support the design and strategic direction of WASH infrastructure programming across the region.
• Ensure infrastructure approaches align with Splash’s global technical standards, delivery model, and country contexts.
• Identify opportunities to strengthen infrastructure design, delivery efficiency, cost effectiveness, and long‑term sustainability across regional programs.
• Provide technical leadership and hands‑on support to country teams, and specifically to the Manager of Infrastructure Quality, and implementing partners across active countries.
• Support the adaptation and implementation of infrastructure designs within diverse urban school environments.
• Establish and oversee quality assurance processes to ensure infrastructure is delivered safely, consistently, and with high fidelity across countries and partners.
• Support alignment between infrastructure delivery, operations and maintenance readiness, and broader program sequencing.
• Work closely with implementing partners, contractors, consultants, and government counterparts to strengthen infrastructure delivery capacity and shared ownership of quality outcomes.
• Provide coaching, training, and technical assistance on infrastructure design, construction supervision, contractor management, quality control, and commissioning processes.
• Support partners in meeting Splash standards while adapting approaches to local regulatory, environmental, and operational contexts.
• Provide ongoing support to regional and country‑level infrastructure design processes, particularly during country and city launch and pilot phases.
• Identify opportunities to improve technical designs, delivery methodologies, constructability, and cost efficiency based on field experience and learning.
• Contribute to the refinement of infrastructure standards, tools, and guidance to support scale, replication, and long‑term systems sustainability.
• Collaborate with Regional Impact & MLE team members to integrate infrastructure delivery data, quality metrics, and field learning into program decision‑making.
• Use program data and implementation experience to identify risks, address delivery challenges, and adapt infrastructure approaches over time.
• Document and share lessons learned to strengthen regional and global infrastructure practice.
• Work closely with country leadership, program delivery teams, behavior change colleagues, and operations and finance teams to ensure infrastructure is integrated into a cohesive, high‑quality program package.
• Contribute to cross‑functional initiatives including program design, proposal development, cost modeling, and organizational learning.
• Act as a key connector between global infrastructure leadership and country‑level implementation teams.
• Represent Splash in technical working groups, sector forums, and partner engagements related to WASH infrastructure delivery.
• Contribute to internal and external knowledge products, presentations, and discussions that showcase infrastructure learning, innovation, and p