Vacancy title:
Relationship Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Sales & Retail, Business Operations, Customer Service, Finance, Banking, Management]

Jobs at:
SYCAMORE CREDIT LIMITED

Deadline of this Job:
Tuesday, January 20 2026

Duty Station:
Blantyre, Lilongwe and Mzuzu | Blantyre

Summary
Date Posted: Monday, January 19 2026, Base Salary: Not Disclosed

Similar Jobs in Malawi
Learn more about SYCAMORE CREDIT LIMITED
SYCAMORE CREDIT LIMITED jobs in Malawi

JOB DETAILS:

OVERVIEW

Sycamore Credit Limited is a Malawian-owned Micro Finance Company that provides loan products. Sycamore Credit Limited was incorporated in April 2018 with the Registrar of Companies and was licensed to operate as a microfinance company in August 2018 by the Reserve Bank of Malawi. The company is looking for a Relationship Officer. The position will be based in Blantyre, Lilongwe and Mzuzu.

JOB PURPOSE

Reporting to the Relationship Officer Supervisor. The role of a Relationship Officer is to foster business growth with excellent customer experience delivery and good command of the industry market share. Commitment to the vision, mission, values, and motivation of the organization.

KEY RESPONSIBILITIES

• Client Acquisition
• Loan book growth
• Customer retention
• Collections – Loan repayment collections
• Disbursements

QUALIFICATIONS

• Diploma in any of the following: Marketing, Business Administration, Accounting, Banking, or any other business-related field.
• 2 years’ experience in managing employee loans and SME loans or group loans is required.

KNOWLEDGE AND SKILLS

• Strong understanding of credit operations, particularly lending methodologies and processes, credit, and risk management.
• Good and valuable customer relationship management skills
• Knowledge of the economy/markets where Sycamore Credit Ltd is operating
• Excellent negotiation, presentation, communication, and interpersonal skills.
• Strong desire to work with the economically active and willing to help create wealth for Sycamore Credit Ltd customers
• Strong competency in using computers, especially Microsoft Office

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

 If you believe you meet the above requirements, submit indicating on the subject matter the position and district of choice. Also attach application letter, an up-to-date Curriculum Vitae, copies of certificates, and names of three (3) traceable referees addressing the Chief Operations Officer, Sycamore Credit Limited, P O Box 805, Blantyre,

by 20 January 2026.

All Jobs | QUICK ALERT SUBSCRIPTION