FARMERS ORGANISATION LTD

SALES REPRESENTATIVE – RETAIL MALAWI – NORTHERN REGION

Farmers Organisation Ltd seeks to fill the position of Sales Representative-Retail based in Mzuzu. The incumbent will be responsible for coordinating all Sales & Marketing activities relating to the retail market segment in the Northern Region of Malawi.

Principal responsibilities-Required outputs

• To create demand for FOL technologies and services
• To establish and maintain business relationships with key stakeholders
• To identify and close sales leads
• To determine customer needs & market opportunities
• To expand the customer base by seeking new accounts
• To handle customer complaints
• To co-ordinate and implement advertising & promotional activities
• To plan and report activities.

Decision making

• Co-ordinate
• Organise
• Execute
• Solve
• Advise
• Meet
• Recommend

Behavioural competencies

• Produce new ideas, approach or insight
• Create innovative products, designs or services
• Write clearly, briefly and correctly
• Creating and Conceptualising
• Supporting & Co-operating
• Organising & Executing
• Enterprising & Performing
• Team player

Enablers

• Support from Operations on customer service
• Quality Products
• Managerial support
• Support from the NS&MM

KPI’s

• Sales Revenue and volume targets
• Customer satisfaction
• Brand Equity
• Key account management
• New Customers
• Resource utilization
• Debtor Days
• Safety

Operating environment

• Retail Chain Outlets, Agro-dealers, Cooperatives, Farmer Associations
• Government and NGO Extension Staff
• Finance & Operations Team National Sales & Marketing manager
• Media

Personal attributes

• Adaptability
• Persuasive
• Attention to detail
• Interpersonal skills
• Trustworthy

Education, knowledge and skills

• Diploma in Agronomy or Marketing or any Tertiary Education plus experience in agriculture related field
• 2 years’ experience in sales or marketing
• Proficiency in Microsoft Office

• To create demand for FOL technologies and services
• To establish and maintain business relationships with key stakeholders
• To identify and close sales leads
• To determine customer needs & market opportunities
• To expand the customer base by seeking new accounts
• To handle customer complaints
• To co-ordinate and implement advertising & promotional activities
• To plan and report activities.

• Proficiency in Microsoft Office
• Adaptability
• Persuasive
• Attention to detail
• Interpersonal skills
• Trustworthy
• Produce new ideas, approach or insight
• Create innovative products, designs or services
• Write clearly, briefly and correctly
• Creating and Conceptualising
• Supporting & Co-operating
• Organising & Executing
• Enterprising & Performing
• Team player

• Diploma in Agronomy or Marketing or any Tertiary Education plus experience in agriculture related field
• 2 years’ experience in sales or marketing
• Proficiency in Microsoft Office