Background information about the job or company (e.g., role context, company overview)

Sunbird Tourism Plc

Responsibilities or duties

• Conducting parade inspection and ensuring proper handovers are done.
• Ascertaining the availability of security equipment and tools.
• Monitoring and controlling access to the hotel.
• Patrolling the hotel premises for guards’ coverage.
• Liaising with outsourced security service providers.
• Conducting investigations and compiling reports on all hotel incidents and accidents.
• Ensuring 24-hour security of the entire hotel premises.
• Ensuring vehicles coming in and going out of the hotel are properly recorded.
• Identifying training gaps and conducting training for all security guards.
• Any other duties as assigned from time to time.

Qualifications or requirements (e.g., education, skills)

Diploma in Security Management from any institution recognized by NCHE.

A full Malawi School Certificate of Education.

Experience needed

Minimum of 5 years’ experience in Security Management. Those who served in the Malawi Police Service or Malawi Defence Force and have a clean record will have an added advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Understanding organizational, investigative, and leadership skills.

Excellent communication and interpersonal skills.

Excellent knowledge of security protocols and procedures.

Problem-solving skills and customer service savvy.

• Conducting parade inspection and ensuring proper handovers are done.
• Ascertaining the availability of security equipment and tools.
• Monitoring and controlling access to the hotel.
• Patrolling the hotel premises for guards’ coverage.
• Liaising with outsourced security service providers.
• Conducting investigations and compiling reports on all hotel incidents and accidents.
• Ensuring 24-hour security of the entire hotel premises.
• Ensuring vehicles coming in and going out of the hotel are properly recorded.
• Identifying training gaps and conducting training for all security guards.
• Any other duties as assigned from time to time.

• Organizational skills
• Investigative skills
• Leadership skills
• Excellent communication skills
• Interpersonal skills
• Excellent knowledge of security protocols and procedures
• Problem-solving skills
• Customer service savvy

• Diploma in Security Management from any institution recognized by NCHE.
• A full Malawi School Certificate of Education.