Background

Emerging Cooking Solutions (SupaMoto) is a leader in the renewable energy sector in Malawi, dedicated to transitioning households from traditional charcoal to clean, efficient pellet-based cooking solutions.

We are currently seeking established entities to join our network as Authorized Distributors (Area Circles). These partners will serve as regional/area hubs, ensuring the consistent availability of SupaMoto products and fostering community-led energy transitions.

Key Functions of a SupaMoto Distributor

• Regional/Area Hub Management: Acting as the primary logistics point for stoves and pellet fuel within the designated territory.
• Agent Force Leadership: Recruiting and managing local sales agents (Supa Partners) to drive penetration in community clusters.
• Last-Mile Logistics: Ensuring timely distribution of pellet fuel to end-users to maintain high customer retention.
• Digital Operations: Managing all sales, stock, and customer interactions through the SupaMoto Platform. This includes mandatory use of our Smartphone App and USSD access to log every Action Card and transaction.
• Customer Relationship Management: Providing local after-sales support and guiding users through the utility system.
• Market Intelligence: Gathering and reporting localized market feedback to inform area marketing strategies.

Requirements for Submission

Interested companies are required to submit a comprehensive Company Profile highlighting:

• Business registration documents.
• Current physical operational presence and storage capacity.
• Previous experience in retail, logistics, or managing field-based sales teams.
• Brief overview of key management staff.

• Regional/Area Hub Management: Acting as the primary logistics point for stoves and pellet fuel within the designated territory.
• Agent Force Leadership: Recruiting and managing local sales agents (Supa Partners) to drive penetration in community clusters.
• Last-Mile Logistics: Ensuring timely distribution of pellet fuel to end-users to maintain high customer retention.
• Digital Operations: Managing all sales, stock, and customer interactions through the SupaMoto Platform. This includes mandatory use of our Smartphone App and USSD access to log every Action Card and transaction.
• Customer Relationship Management: Providing local after-sales support and guiding users through the utility system.
• Market Intelligence: Gathering and reporting localized market feedback to inform area marketing strategies.

• Retail experience
• Logistics management
• Field-based sales team management
• Digital operations management (Smartphone App, USSD)
• Customer relationship management
• Market intelligence gathering and reporting

• Established entity status
• Business registration documents
• Current physical operational presence
• Storage capacity
• Previous experience in retail, logistics, or managing field-based sales teams
• Brief overview of key management staff