Background

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Department

Programs – Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

The Supply Chain & Commodity Tracking Officer will provide expert technical assistance (TA) to ensure the uninterrupted availability of essential health commodities at facilities within the district of focus. This role will coordinate closely Government of Malawi and USG-funded partners responsible for procurement and supply chain functions. It focuses on strengthening the capacity of the Ministry of Health (MOH) to manage quantification, forecasting, and distribution of supplies across integrated service delivery

Key Responsibilities

• Coordinate with DHMT and health facility staff to ensure facilities maintain “Min-Max” stock levels of MNCH and Nutrition (including therapeutic foods) commodities
• Ensure DHMT and facilities are performing monthly and quarterly quantification exercises using consumption data and morbidity trends to inform procurement and prevent stockouts.
• Support DHMTs to identify facilities with excess stock or short-expiry items and coordinate logistics for inter-facility transfers to maximize resource utilization.
• Collaborate with Performance Assessment and Management (PAM) teams to integrate supply chain indicators into routine supervision and performance reviews.
• Serve as the district-level technical point of contact for the MOH, Reproductive Health (RH) units, and Procurement/Supply Chain partners like Chemonics to align supply plans and resolve delivery bottlenecks.
• Design and facilitate on-the-job training and mentorship for facility-level pharmacy and nursing staff on the use of LMIS tools (e.g., DHIS2, mSupply).
• Maintain real-time dashboards on facility-level commodity status and prepare high-level reports for project leadership and donors.
• Work side-by-side with MOH staff, building their capacity to forecast needs and manage inventory.

Basic Requirements

• Bachelor’s degree and 5+ years relevant experience or equivalent combination of education and experience.
• At least 5+ years in health supply chain management, preferably within integrated public health programs.
• Technically sound and an expert in quantification, forecasting, and using LMIS tools (DHIS2, etc.).
• Experienced in collaborating and partnering with MOH, RH units, and USG-funded procurement and supply chain mechanisms.
• Experience working at facility level, providing “elbow-to-elbow” support to facility managers and frontline health workers.

Educational Resources

Preferred Qualifications

• A minimum of 5-7 years’ experience in a clinical setting.
• Knowledge of USG rules, regulations, and policies.
• A minimum of 5 years working in donor funded projects

• Coordinate with DHMT and health facility staff to ensure facilities maintain “Min-Max” stock levels of MNCH and Nutrition (including therapeutic foods) commodities
• Ensure DHMT and facilities are performing monthly and quarterly quantification exercises using consumption data and morbidity trends to inform procurement and prevent stockouts.
• Support DHMTs to identify facilities with excess stock or short-expiry items and coordinate logistics for inter-facility transfers to maximize resource utilization.
• Collaborate with Performance Assessment and Management (PAM) teams to integrate supply chain indicators into routine supervision and performance reviews.
• Serve as the district-level technical point of contact for the MOH, Reproductive Health (RH) units, and Procurement/Supply Chain partners like Chemonics to align supply plans and resolve delivery bottlenecks.
• Design and facilitate on-the-job training and mentorship for facility-level pharmacy and nursing staff on the use of LMIS tools (e.g., DHIS2, mSupply).
• Maintain real-time dashboards on facility-level commodity status and prepare high-level reports for project leadership and donors.
• Work side-by-side with MOH staff, building their capacity to forecast needs and manage inventory.

• Quantification
• Forecasting
• LMIS tools (DHIS2, mSupply)
• Health supply chain management
• Collaboration with MOH, RH units, and USG-funded partners
• On-the-job training and mentorship
• Data analysis and reporting

• Bachelor’s degree and 5+ years relevant experience or equivalent combination of education and experience.
• At least 5+ years in health supply chain management, preferably within integrated public health programs.
• Technically sound and an expert in quantification, forecasting, and using LMIS tools (DHIS2, etc.).
• Experienced in collaborating and partnering with MOH, RH units, and USG-funded procurement and supply chain mechanisms.
• Experience working at facility level, providing “elbow-to-elbow” support to facility managers and frontline health workers.
• A minimum of 5-7 years’ experience in a clinical setting (Preferred).
• Knowledge of USG rules, regulations, and policies (Preferred).
• A minimum of 5 years working in donor funded projects (Preferred).