THE ORGANISATION

The Tobacco Commission is a statutory corporation established by an Act of Parliament, the Tobacco Industry Act No. 5 of 2024. The major function of the institution is to regulate and promote the development of the tobacco industry in Malawi.Malawi employment news

To ensure that its mandate is carried out effectively and efficiently, the Tobacco Commission invites applications from suitably qualified individuals to fill the following vacancy:

SYSTEMS DEVELOPER (GRADE TC 6)

LOCATION: HEAD OFFICE IN LILONGWE

REPORTING TO : PRINCIPAL SYSTEMS DEVELOPER

JOB FUNCTION

The Systems Developer will be responsible for designing, developing and maintaining software applications that help the Tobacco Commission to achieve its goals and meet the needs of the users.

DETAILED DESCRIPTION OF KEY DUTIES AND RESPONSIBILITIES

• Maintains a rational business system that should provide back office processes and services:
• Investigates, analyses reported incidents and service requests for Tobacco Commission business applications based on priorities;
• Makes recommendations for suitable computer applications that are easy to use, accessible, integrated and highly effective to enable business simplification whilst adopting best practices and ensuring an acceptable total cost of ownership:
• Liaises with intemal and external systems support service providers and documenting resolutions taken to resolve problems;
• Carries out routine monitoring, testing, maintenance and ongoing fault rectification of the Tobacco Commission’s business systems and hardware:
• Updates systems administration documentation;
• Tests procedures and outcomes and knowledge base articles to a level that enables system operation continuity;
• Provides first line support and guidance on business systems to both internal and extemal users;
• Facilitates system related training programs;
• Initiates the development and delivery of business process improvement, minor and major change projects in accordance with user requests;
• Performs software upgrades, patches and reconfigurations;
• Administers applications and keeps note of market developments and releases of systems as business needs change or develop.

MINIMUM ACADEMIC & PROFESSIONAL QUALIFICATIONS AND EXPERIENCE

The candidate must possess a Bachelor’s Degree in Computer Science / Information Science or equivalent qualification with at least two (2) years of working experience at Assistant ICT Officer level.

• Maintains a rational business system that should provide back office processes and services:
• Investigates, analyses reported incidents and service requests for Tobacco Commission business applications based on priorities;
• Makes recommendations for suitable computer applications that are easy to use, accessible, integrated and highly effective to enable business simplification whilst adopting best practices and ensuring an acceptable total cost of ownership:
• Liaises with intemal and external systems support service providers and documenting resolutions taken to resolve problems;
• Carries out routine monitoring, testing, maintenance and ongoing fault rectification of the Tobacco Commission’s business systems and hardware:
• Updates systems administration documentation;
• Tests procedures and outcomes and knowledge base articles to a level that enables system operation continuity;
• Provides first line support and guidance on business systems to both internal and extemal users;
• Facilitates system related training programs;
• Initiates the development and delivery of business process improvement, minor and major change projects in accordance with user requests;
• Performs software upgrades, patches and reconfigurations;
• Administers applications and keeps note of market developments and releases of systems as business needs change or develop.

• Bachelor’s Degree in Computer Science / Information Science or equivalent qualification