Background

Sparc Systems Limited is a leading provider of high-end Enterprise IT, committed to delivering cutting-edge technology to enhance user experiences and productivity. We are seeking a highly skilled and motivated Technical Sales Engineer to join our dynamic team to contribute to our growth.

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Responsibilities

• Identifying and establishing new business opportunities with potential and existing customers.
• Collaborate with the sales team to understand customer requirements and design tailored solutions and services.
• Conduct technical presentations and demonstrations to showcase the features and benefits of our products and services.
• Act as a technical expert during pre-sales engagements, addressing customer inquiries and concerns.
• Analyse customer needs and align them with appropriate products and solutions.
• Work closely with clients to gather technical requirements and provide guidance on product configurations.
• Develop an in-depth understanding of our product offering and communicate its value proposition effectively to customers.
• Work closely with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.
• Provide feedback from customer interactions to help improve product features and functionality.
• Assist customers in troubleshooting technical issues and coordinate with the support team to ensure prompt resolution.
• Serve as a point of contact for customers post-sale, building and maintaining strong relationships.
• Respond to Requests for Quotations (RFQs), tenders, Expressions of Interest (EOIs), and prequalification submissions within the assigned product portfolio, ensuring that technical requirements are accurately addressed and aligned with available solutions.
• Continuously enhancing product knowledge and technical expertise within the assigned product focus through vendor training, certifications, product updates, industry research, and hands-on learning.
• Keeping up to date with current technologies, industry trends, emerging solutions, and developments relevant to the assigned product portfolio, and identifying opportunities to introduce these technologies to customers.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certifications in relevant technologies such as Microsoft and IBM are a plus.

Experience Required

• Experience in technical sales or a similar customer-facing role.
• 2 of years n-depth knowledge of Microsoft technologies, Replication systems, virtualization and cloud computing.
• Strong presentation and communication skills.
• Proficiency in both spoken and written English and Portuguese is required.
• Ability to understand and translate complex technical concepts for non-technical stakeholders.
• Results-oriented with a track record of meeting or exceeding sales targets.

• Identifying and establishing new business opportunities with potential and existing customers.
• Collaborate with the sales team to understand customer requirements and design tailored solutions and services.
• Conduct technical presentations and demonstrations to showcase the features and benefits of our products and services.
• Act as a technical expert during pre-sales engagements, addressing customer inquiries and concerns.
• Analyse customer needs and align them with appropriate products and solutions.
• Work closely with clients to gather technical requirements and provide guidance on product configurations.
• Develop an in-depth understanding of our product offering and communicate its value proposition effectively to customers.
• Work closely with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.
• Provide feedback from customer interactions to help improve product features and functionality.
• Assist customers in troubleshooting technical issues and coordinate with the support team to ensure prompt resolution.
• Serve as a point of contact for customers post-sale, building and maintaining strong relationships.
• Respond to Requests for Quotations (RFQs), tenders, Expressions of Interest (EOIs), and prequalification submissions within the assigned product portfolio, ensuring that technical requirements are accurately addressed and aligned with available solutions.
• Continuously enhancing product knowledge and technical expertise within the assigned product focus through vendor training, certifications, product updates, industry research, and hands-on learning.
• Keeping up to date with current technologies, industry trends, emerging solutions, and developments relevant to the assigned product portfolio, and identifying opportunities to introduce these technologies to customers.

• Strong presentation and communication skills
• Proficiency in both spoken and written English and Portuguese
• Ability to understand and translate complex technical concepts for non-technical stakeholders
• Results-oriented with a track record of meeting or exceeding sales targets

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certifications in relevant technologies such as Microsoft and IBM are a plus.