Background information about the job or company (e.g., role context, company overview)

SUCOMA SACCO, a member-owned financial cooperative committed to providing efficient and reliable financial services to its members, is inviting applications from suitably qualified candidates to fill the position of Technology and Systems Officer

Responsibilities or duties

The Technology and Systems Officer will be responsible for overseeing the software applications, including developing, installing, and maintaining application programs. The officer will also assist in determining future hardware and software requirements to ensure efficient and secure operations of the SACCO’s technology systems.

Qualifications or requirements (e.g., education, skills)

Bachelor’s Degree in Information Technology, Computer Science

Strong knowledge of database management, network administration, and information security

Experience needed

Experience with SACCO or banking software will be an added advantage

• Manage the environment and infrastructure of SUCOMA SACCO, including installation and maintenance of hardware, software, and networks.
• Establish and maintain secure Local Area Networks (LAN) and Wide Area Networks (WAN), email systems, and connections.
• Perform system processes such as start-of-day, end-of-day, close of business, month-end, and year-end procedures.
• Train all computer users on system use and proper care of ICT equipment.
• Recommend and implement technology and system policies governing the use of internet and computer facilities.
• Develop and modify system reports as requested by users through the Manager.
• Maintain up-to-date client/member information in the database, including processing member closures.
• Manage user access levels to ensure information security.
• Ensure the SACCO’s banking software functions properly and promptly resolve system anomalies in collaboration with the software developers.
• Manage the SACCO’s security systems such as CCTV and alarms, ensuring they are always functional and reporting any faults promptly.

• Database management
• Network administration
• Information security

• Bachelor’s Degree in Information Technology, Computer Science