Background

NICO Technologies is a leading provider of Digital Solutions and Managed IT Services. We are committed to providing our customers with the best possible experience, and we are always looking for talented individuals to join our team.

NICO Technologies has a vacancy for a UI/UX Officer, tenable at its Head Office in Blantyre. The successful candidate will support the design and delivery of intuitive, consistent, and user-centred digital experiences across internal and customer-facing systems, working closely with the UI/UX Designer and broader delivery teams.

Key Responsibilities

The incumbent’s key responsibilities shall, amongst others, include:

• Support the design and development of user interfaces and user experiences for digital solutions.
• Assist in creating wireframes, mock-ups, prototypes, and design specifications.
• Apply approved UI/UX design standards, branding guidelines, and accessibility requirements.
• Support user research activities, including usability testing and feedback collection.
• Document and analyse usability issues and user feedback to support design improvements.
• Ensure consistency of user interface and user experience across systems and platforms.
• Collaborate with developers, business analysts, and Quality Assurance teams during solution delivery.
• Support design reviews and ensure designs are development-ready.
• Assist with maintaining UI/UX design documentation and artefacts.

Required Skills, Competencies, and Abilities

• Understanding of User Interface and User Experience design principles.
• Ability to translate requirements into intuitive and user-friendly designs.
• Proficiency in UI/UX design tools such as Figma, Adobe XD, or similar.
• Strong attention to detail and visual consistency.
• Good analytical and problem-solving skills.
• Effective communication and collaboration skills.
• Ability to manage multiple tasks while meeting deadlines.

Qualifications and Experience

• Bachelor’s degree in Graphic Design, Interaction Design, Information Systems, Computer Science, or a related field.
• Certification or formal training in UI/UX design tools or methodologies will be an added advantage.
• At least one to three years’ experience in a UI/UX, digital design, or related role.
• Experience supporting digital or systems development projects will be an added advantage.

• Support the design and development of user interfaces and user experiences for digital solutions.
• Assist in creating wireframes, mock-ups, prototypes, and design specifications.
• Apply approved UI/UX design standards, branding guidelines, and accessibility requirements.
• Support user research activities, including usability testing and feedback collection.
• Document and analyse usability issues and user feedback to support design improvements.
• Ensure consistency of user interface and user experience across systems and platforms.
• Collaborate with developers, business analysts, and Quality Assurance teams during solution delivery.
• Support design reviews and ensure designs are development-ready.
• Assist with maintaining UI/UX design documentation and artefacts.

• Understanding of User Interface and User Experience design principles.
• Ability to translate requirements into intuitive and user-friendly designs.
• Proficiency in UI/UX design tools such as Figma, Adobe XD, or similar.
• Strong attention to detail and visual consistency.
• Good analytical and problem-solving skills.
• Effective communication and collaboration skills.
• Ability to manage multiple tasks while meeting deadlines.

• Bachelor’s degree in Graphic Design, Interaction Design, Information Systems, Computer Science, or a related field.
• Certification or formal training in UI/UX design tools or methodologies will be an added advantage.
• At least one to three years’ experience in a UI/UX, digital design, or related role.
• Experience supporting digital or systems development projects will be an added advantage.